• Product
  • Q. How to change CimonX Logo into a different logo in UltimateAccess? 



    A. Refer to the instructions below.  


    A user cannot change the CimonX logo unless it is OEM. 


    However, what the user can do is to hide the CimonX logo and embed an image of a different logo. 




     Tools -> CimonX Environment -> Window.  

    By checking the box for each item, a user can show or hide the selected item as shown below.   





    Toolbox -> Etc -> Image Embedding   









  • Q. How to communicate XPANEL with Siemens S7-200 via PPI protocol (RS485). 



    A. Refer to the communication driver manual in PDF attached below.  




  • Q. What does H variable mean in CICON PLC instructions?  



    A. H variable in the instructions such as FROM / TO stands for “Hexadecimal.”  



    For instance,


       (Hexadecimal 504)



    5 stands for 5th Expansion Base.

    stands for Slot number 4.

    → Reason for using Hexadecimal (H) in the PLC instructions like FROM and TO is that by displaying it in hexadecimal, a user can easily figure out the location of a module used for this specific instruction. 



     → If the PLC module location is displayed in Decimal or Binary as shown below, a user will not figure out the location of PLC unless the user calculates it to hexadecimal.



     FROM   1284   1   D0    2


     → Decimal ‘1284’ does not tell a user which base and which slot for the PLC being used for the ‘FROM’ instruction. 



     FROM    010100000100    1    D0    2




     → Binary ‘010100000100’ does not tell a user which base and which slot for the PLC being used for the ‘FROM’ instruction. 


  • Q. How to configure Profibus DP Master (CM1-PD01A) module in SyCon software?  



    A. How to use Profibus DP (CM1-PD01A) module is fully explained in the attached PDF manual. 

         But the following steps summarize the SyCon and CICON configuration. 



    1. Configure Profibus DP Master module (CM1-PD01A) settings in Hilscher Sycon configuration tool.

        CM1-PD01A uses a component chipset from Hilscher company.

        A user must purchase a license and GSD file from Hilscher company.


    2. When completing the configuration in Sycon, download the settings to CM1-PD01A.


    3. Configure 'Fieldbus Communication Special Program' in CICON and communication block settings.


    4. Download the 'Fieldbus Communication Special Program' to CM1-PD01A.


    5. Enable Link for CM1-PD01A.


    6. Switch the PLC CPU operation mode to RUN.


    Refer to the attached PDF manual for the detailed instructions.




  • Q. How to connect a PCL Printer with XPANEL by Ethernet?  




    A. Printers that support “Printer Command Language” (PCL) can work with XPANEL by Ethernet.   

        Refer to the instructions below.  




    * This FAQ manual illustrates how to connect XPANEL with a Printer (PCL-supported) via PC when the sharing printer is connected to a network.



    [Sharing Printer settings on PC]


    1.         Start Devices and Printers → Right-click the desired printer → Printer Properties → Sharing






    [Share this printer]: Mark it.

    [Share name]: Use a default name or enter a desired name. 




    2.     Additional settings (Only if the sharing printer is not recognized on a PC)


          Control Panel → Network and Internet → Network and Sharing Center → Advanced sharing settings 






    3.         Control Panel → System and Security → System → Full computer name







    4.         Control Panel → User Accounts

               Check your PC Account and Login password.

               This Login information is required when the Printer runs on XPANEL device. 






     [Printer settings on XPANEL device]


    5.        XPANEL Configuration → Printer 




    A.  Select the Printer type (i.e. PCL Inkjet/Laser).

    B. Select the Connection port (i.e. COM port / IRDA / Network).

    C.   Type in the “Full computer name” and “Share name” at Steps 1 and 3. 


    (i.e. \FullComputerNameSharingPrinterName) 

     Full computer name and Share name do not distinguish capital and small letters. 




     [Activate the Printer]


    6 .         Enter the Login information (PC User Account and its password) to activate the Printer.






     * If the PC Login connection is not properly made, the Printer will not work.


    * If the PC Login Dialog does not appear, please ensure that XPNEL device has enough memory.

       XPANEL → My Device → Control Panel → System → Memory Tab

       Must increase the Storage Memory space in the above path. 



  • Q. How to solve
    an issue when you cannot connect to CICON via USB, Serial 
    and Ethernet ports and get an error

    “Failed to
    initialize the COM library module.

     Please check whether the port was already
    occupied by other program.”

    A. This error occurs when the following four COM library
    module files are not properly registered on your PC due to the absence of
    “Microsoft Visual C++ 2008 Redistributable Package (x86).”

    ▶ When
    you cannot make a connection between CIMON PLC and CICON software via USB,
    Serial and Ethernet ports, you need to check on three things:

    1. Did
    you install “Microsoft Visual C++ 2008 Redistributable Package (x86)?”

    2. Is USB
    driver for CICON or Serial driver recognized in Device Manager?

    3. Did
    you change the location or name of the CICON installation folder?

    ▶ CICON
    software has been built on Visual C++ 2008 and 32-Bit. No other versions are
    acceptable except the “Microsoft Visual C++ 2008 Redistributable Package (x86).
    Please download the package directly from Microsoft.


    ▶ If
    properly installed, CIMON PLC USB driver should be recognized in Device


    • 64bit:
      CIMON PLC USB Driver for CICON
    • 32bit:

    ▶ Also, check
    your Serial Port (COM) number in Device Manager for serial connection.
    ▶ Once
    the CICON installation location is fixed at the below photo, the location and
    name of the installation folder must not be changed after the installation.
    • For
      instance, the location has been decided to be “CCIMONCICON”

    • Do not
      move the location of the installation folder to somewhere else.
    • i.e.
      Local Disk (D:)
      → SOFTWARE → CICON → CICON6.00 En_20150701


  • Q. How to solve Windows Blue Screen when PLC-S is connected by USB driver in CICON software?




    A. Remove the currently installed USB driver and reinstall the updated driver. 

         This improved USB driver has been included in CICON V6.10. 



     1. Click Windows Start Control Panel → Device Manager → Universal Serial Bus controllers. 





    2.   Select and Right-click “CIMON PLC USB Driver for CICON.”

        Depending on your PC type, the USB driver is named differently as shown below:


    •  64bit: CIMON PLC USB Driver 

    •  32bit: KDTUsbDRv  


     You are about to delete the currently installed 64-Bit USB driver which causes Windows Blue Screen. 






     3. When the popup menu appears, select [Uninstall]. 





     4. Make sure to mark and select “Delete the driver software for this device” as shown below.  


         Otherwise, previous version (which causes Blue Screen) will be reinstalled again instead of the newly updated driver (attachment).





     5. Click Action “Scan for hardware changes.” 






     6. Right-click “Unknown device” or “CIMON PLC” and select [Update Driver Software]. 






     7. Select [Browse my computer for driver software]. 





     8. Select [Let me pick from a list of device drivers on my computer]. 






     9. Select [Universal Serial Bus controllers]. 






     10. Select the button [Have Disk]. 






     11. Select [Browse]. 





     12. Search for the newly improved CIMON PLC USB driver (attachment). 





     13. Select the improved “CIMON PLC USB Driver for CICON” and click Next. 






     14. Confirm the reinstallation of the newly updated CIMON PLC USB Driver for CICON. 





     15. After the reinstallation, the driver will be displayed in Device Manager as shown below. 





  • Q. What is the
    difference between Line Drive and Open Collector types for 

    A. Line Drive and Open Collector types become different
    according to the input and output signal method of an Encoder.



           [Line Drive]


    • Use
      only 5V.
    • Use
      4-wire circuit and is resistant to external noise.
    • Widely
      used for AC servo motors due to the use of high frequency band.
    •  Use
      +, – balanced signal and is able to do high speed control.
    • Less
      restrictions on the wiring distance between amplifier and encoder.





    – Use
    different voltage from 5 to 24V.

    – Input
    method is single signal.

    – Commonly
    used for relatively low-speed stepping motors.




    Line Drive

    Open Collector



    • 2
      Channels of High Speed Counter
    • Maximum
      count: 250,000 PPS
    • Line
      Drive Input





    • 2
      Channels of High Speed Counter
    • Maximum
      count: 200,000 PPS
    • PNP
      Open Collector




    • 2
      Axis of Positioning Control
    • Max.
      pulse output: 1,000,000 PPS
    • Line
      Driver Pulse Output




    • 2
      Channels of High Speed Counter
    • Maximum
      count: 200,000 PPS
    • NPN
      Open Collector





    • 2
      Channels of High Speed Counter
    • Max.
      Counting Speed: 16,000 PPS
    • Open
      Collector (Built-in HSC)

    • 2
      Axis of Positioning and Speed Control
    • Max.
      pulse output: 100,000 PPS
    • NPN
      Open Collector (Built-in function)



  • Q. When
    installing UltimateAccess (CIMON-SCADA), WinLockDLL.dll is detected by Norton
    Antivirus software as a threat. Is my PC at risk?



    A. WinLockDLL.dll is NOT a virus but is recognized as a
    security Hack tool by Norton Antivirus program. Refer to the instructions




    1.      Norton Antivirus software automatically scans your PC and
    removes the WinLockDLL.dll file.




    Function of WinLockDLL.dll: This module is used to prevent ‘Hooking’
    while CimonX is running.



    Definition of ‘Hooking’ by Wikipedia: A range of techniques used to
    alter or augment the behavior of an operating system, of applications, or of
    other software components by intercepting function calls or messages or events
    passed between software components. Code that handles such intercepted function
    calls, events or messages is called a “hook.”





    solution is to exclude this WinLockDLL.dll file so that it will no longer be
    considered as a threat and Hack tool by Norton Antivirus software. Click Details






    ‘Restore & exclude this file.’















    the restoration of WinLockDLL.dll file in the SCADA installation folder.




  • Q. How
    does .NET Framework 3.5 work for CIMON SCADA?



    A. CIMON-SCADA software is built on Microsoft .NET
    Framework 3.5.




    1. When
    installing CIMON SCADA, “.NET Framework 3.5” has been automatically installed by
    Windows 7 and the below versions. However, for Windows 8, “.NET Framework 4.0” is
    built-in for the operating system. Therefore, a user with Windows 8 has to manually
    install the version 3.5.







    2. “.NET
    Framework 3.5” is provided by Microsoft Corporation in two versions.



    • Full
      Package (231.5MB)
    • Light
      version (2.7MB)
    Full Package >
    Light Version >
    3. How to install
    • Full Package (231.5 MB)

               –Provided by CIMON SCADA
    installation folder or automatic installation.
               –Can be downloaded from the
    Microsoft website.
               –Installation CD required for
    Windows 8.
    • Light Version (2.7 MB)

               –Can be downloaded from the
    Microsoft website.
               –Internet access is a must,
    but Windows 8 installation CD is NOT required.