USB flash drive is not recognized by CIMON Touch or PPC
2014.06.13

A  :  This is because USB driver is not installed.  


  


 


[How to install USB driver is displayed below]  


  


1. Plug in USB flash drive. New Hardware Wizard is executed.    


           


2. If Touch detect USB flash drive as unknown device, then USB driver must be installed.  


      


3. Go to [Control Panel] a [Device Manager] menu, and mouse right click on the unknown device. Run “Update Driver”.


       


4. If Hardware Update Wizard is executed, then click “Install the software automatically(recommend)”. Click “Next”.  


 


  


Please refer to the attachment for detailed information.