What software is used for the eXT, nXT, and eXT2 series?
Canvas
What software is used for the XT, iXT, and Hybrid series?
XpanelDesigner
What screen sizes are available for HMIs?
Available sizes include 4-inch, 7-inch, 10-inch, 12-inch, and 15-inch models.
Do Hybrid HMIs come in different sizes?
No. Hybrid HMIs are only available in 7-inch.
What operating system do the eXT, nXT, and eXT2 series use?
They run on Linux Yocto.
What operating system do the XT, iXT, and Hybrid series use?
They run on Windows CE.
Can I use Canvas on XT, iXT, or Hybrid devices?
No, Canvas is not supported on these devices.
Can I use XpanelDesigner on eXT, nXT, or eXT2 devices?
No, XpanelDesigner is not supported on these devices.
How do I upgrade my eXT, nXT, or eXT2 device?
Upgrades are done using a .swu file.
Note: Please contact CIMON Support for the upgrade process.
How do I upgrade my eXT, nXT, or eXT2 from version 3 to the latest version?
First upgrade to v4.1.0 using a .swu file, then upgrade again to the latest version.
The three-corner method doesn’t work. How can I exit runtime?
For devices running v4.2.0 or higher, press and hold the screen for 3 seconds.
Can I change the 3-second long press back to the three-corner method to exit runtime?
Yes, this can be adjusted in Xpanel → Runtime settings.
What screen sizes are available by model?
Are any HMIs C1D2 rated?
Yes, the nXT series is C1D2 rated.
How do I configure IP addresses on an HMI?
Go to Xpanel → Network settings, and select either Static or DHCP.
How can I protect HMI settings from unauthorized access?
Enable the Lock Settings feature in Xpanel. This requires a password to access settings and blocks changes or file transfers via USB or SD card.
Note: If the password is lost, it cannot be reset, and access to the Settings app will remain restricted.
What are the IP ratings of HMI devices?
What is the rated operating temperature for HMIs?
Can HMIs be mounted in different orientations?
Yes. HMIs can be installed in either portrait or landscape mode, depending on application requirements.
