Product Return Form

Completing this form does not constitute approval of your RMA request. Before sending any items back to CIMON, you must be assigned an RMA number from our Technical Support department.

Your Information

Product Information

*This can be found in your email or Shopify account.

Product(s) Being Returned

*This amount will be deducted from your refund amount.

Note

There is no charge for any unit under warranty for CIMON analysis and/or repair. Any unit that is 3 years or older from the ship date is not covered under CIMON warranty and it will be subject to a $100.00 analysis fee. Should you decide to repair the defective unit, the $100.00 will be applied to your total repair cost or towards a new unit. Each return is subject to a 25% stocking charge.