Air Liquide Optimizes Hospital Gas Monitoring with CIMON SCADA

Problem

The project faced several operational challenges during implementation. One major issue was the limitation in remote troubleshooting. The hospital’s medical gas system was supported through a third-party, vendor-provided SCADA platform, whose support team was based in the United States. As a result, large time-zone differences caused delays in communication and slowed issue resolution.

In addition, strict hospital cybersecurity policies restricted remote access. Hospital PCs were secured with hardened settings, meaning all troubleshooting had to be performed onsite, which significantly increased response time and operational complexity.

These constraints made it difficult to maintain continuous visibility and fast intervention in a healthcare environment where an uninterrupted medical gas supply is critical for patient safety.

Solution 

To address these challenges, Air Liquide deployed CIMON UltimateAccess Web 1.0 as a centralized monitoring and visualization layer connected to the hospital’s existing medical gas SCADA environment. This allowed all gas levels, pressures, alarms, and system conditions to be monitored in real time from the ICC control room.

With 24/7 live monitoring, operators could immediately detect plant faults, emergency conditions, or pressure deviations and respond quickly without relying on restricted remote connections. This significantly improved operational responsiveness and system visibility.

CIMON’s technical support team worked closely with Air Liquide through real-time virtual sessions and ongoing guidance, helping engineers diagnose issues, validate system performance, and keep the platform running smoothly despite onsite access limitations. Combined with CIMON’s free training and web-based platform, this collaboration stabilized day-to-day operations, improved oversight, and reduced long-term costs while keeping the original control infrastructure in place.

Results

The integration of CIMON's SCADA, UltimateAccess Web 1.0, brought substantial improvements across multiple areas. After a prolonged troubleshooting period, the SCADA system achieved stable performance, enabling smooth and uninterrupted monitoring of the hospital’s medical gas supply network. This improvement in system efficiency allowed for reliable operations across all critical zones within the facility.

Patient safety was also notably enhanced. With live monitoring in place, the risk of mechanical failures was minimized, ensuring a continuous and dependable supply of oxygen and other essential medical gases for patient care.

Furthermore, by utilizing CIMON’s free training and software, Air Liquide helped the hospital reduce operational costs, saving an estimated $12,000 annually on upgrades and maintenance. The full project, from planning through implementation, was completed within three years, ultimately exceeding expectations for system reliability and performance.

Conclusion

CIMON played a pivotal role in the successful deployment of the medical gas monitoring system at a major healthcare facility in Singapore. By providing a reliable, cost-effective SCADA solution with 24/7 monitoring capabilities, CIMON enabled Air Liquide to overcome on-site access restrictions, minimize troubleshooting delays, and meet the hospital’s strict reliability requirements. The system’s intuitive interface, real-time alerts, and responsive support not only optimized system management but also ensured continuous patient care. CIMON’s flexible support and affordable pricing helped reduce long-term operational costs, reinforcing its value as a trusted technology partner in critical healthcare infrastructure.